Modern Law Magazine Modern Law Magazine
Modern Law Magazine

The business of law

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Latest Issue

CUSTOMER IS KING

featuring

  • The Institute Customer of Service – CEO Jo Causon
  • Interview -Theo Paphitis, Theo Paphitis Retail Group
  • Interview – B. Joseph Pine II, Global Bestselling Author of ‘The Experience Economy’
  • Interview – Andrew McMillian, Former Head of Customer Service at John Lewis
  • The Human Touch – Business Growth Through the CX Journey
  • Customer Celebration!
  • The Power of Online Reviews – Trustpilot
  • Demystifying Transformation – UnitedLex
  • Price Bailey Roundtable
  • 10 Mins With… Helen Burness (Saltmarsh Marketing)
  • Technology in Law Law Land – Chrissie Lightfoot & The Tech Ambassadors

Editors Picks

Enter the Dragon

Joining Modern Law for our lead interview is the ever-impressive Theo Paphitis. Having dominated the retail sector for the past three decades, no one is better placed to lend their insight on the importance of...

Theo Paphitis | TPRG